Our office is open:
- Monday to Saturday 9.00 am - 6.30pm
- Sunday 9.00am - 5.00 pm
- Times may change during winter and/or peak seasons.
If you know you are unable to arrive between the above times, please ensure you either contact us on the day of arrival to obtain details of where we will leave a key for you. If we have an Australian mobile number or email for you, then we will send you notification on the day, however, it is your responsibility to ensure you contact us if you know you are arriving after 5pm. Bookings may not be accepted after 5.30pm online unless you speak with a staff member this is to ensure the room is ready and arrangements can be made for access to the apartment - any queries call 02 9976 0414 or 0449 541 195 to discuss.